By Michael Liang, MBA Class of 2012
After Facebook filed for its IPO last week, online media advertisers and marketing pundits shifted their focus on Facebook metrics such as enormous user growth and user size, to advertising sales – a more useful metric for measuring value. It wasn’t until last year that Facebook began to charge customers for advertising and turn their ads into a revenue generator. For several years, advertisers were able to set up fan pages for free, where consumers could “like” or “subscribe” to companies or products they wanted to support or follow.
An example given in the article follows Gordmans Inc., a Nebraska-based retailer that started a free page to engage with their customers online. As Facebook added more features and components to its site in 2011, Gordmans’ page content started to fade out of most “newsfeeds,” as Facebook users shared more content with each other. Gordmans’ media manager, Veronica Stecker, said she was rarely seeing posts from Gordmans in her own newsfeed. Stecker decided that she would move Gordmans from providing an “information-only” platform to building more interactive communication tools. She decided to start buying Sponsored Stories – introduced by Facebook last year – a move which generated a substantial increase in click rates. An unpaid story typically generated between 16,000 to 18,000 clicks, whereas Gordmans’ latest sponsored story generated 118,000 clicks.
Currently, Facebook offers different levels of advertising, ranging from less expensive banner ads to more expensive Sponsored Stories with premium placement, Most of the $3.71 billion in revenues that Facebook generated last year was attributable to advertising revenue.
Questions for class discussion:
– Do you think Facebook’s change to its advertising offerings will cause an advertising bidding war between companies vying for premium ad space, where the big players will once again drown out the smaller ones? Why?
– If you were in charge of marketing for your company, would you advertise on Facebook? Would you pay extra for banner ads or Sponsored Stories?